world class

Could i just rant about the unpleasant encounter with customer service in singapore? despite the constant effort to try raise the bar of customer service in singapore, i guess we are still nowhere close to that which i have experienced in japan. friends say taiwan and korea are a whole lot better too. we have world class accolades to boast about. yet, customer service in singapore is pasat-class.

i was out shopping with dearie and mummy on sunday at city hall. we walked into a shop selling branded bags. we saw a nice leather bag and my mum and i lifted it off the shelf to take a closer look. a sales lady walks over and said, "this is made of CALF skin. the big one costs $10XX. the small one costs $9XX. the handle is made of GOLD mesh."

then she looked at us, stood there for a while and walked away.

none of us asked for the price. was she trying to tell us that we would probably be unable to afford to buy the bag?

i may sound petty..but if you were there to listen to the tone, you would understand why we were upset.

mummy walked out and asked, "i didn't ask her for the price."

yea. neither did i.

dearie post-mortemed the incident.

dearie: the lady probably looked at what bag you were carrying.

me: my bag also got brand what.

dearie: but yours in comparison to theirs.

me: ...

dearie: then she looked at the bag your mum was carrying.

me: charles and keith? (ok. again relate to that against the bags in the shop.)

dearie: then she looked at what you wore.

me: $20 dress from bugis village

this is not the first time i have encountered unpleasant sales persons in singapore. i earn a decent living. i can hold my head high that i am at least in a esteemed profession, though my company may not be some mnc.

one day i will get there. not that i will spend my money in a singapore store. but i will be financially capable enough to afford more things for my family and i.

i will own a bag of that brand one day. not because i am vain, but i recognise its quality.

oh yes, on the lighter side of things. let's end with another funny dialogue between dearie and i, coincidentally on the same day.

we were on 2nd floor and i wanted to drop by river island.

me: where's river island ah?

dearie: huh? don't know leh.

moments later.

dearie: oh, no more river island le.

me: huh? why?

dearie: river dry up, mango growing liao. (pointing to the spot where river island was previously situated but now renovating to become mango)

me: -_-